Questions
Frequently asked questions
The things people ask most about dip. If your question isn’t here, write to hello@coparentspace.com.
- Is dip free?
- Yes. dip is free for both parents. There are no ads, and we never sell your data.
- What is the Pauline Sam Method?
- A clinical framework for two-home families that puts the child’s emotional safety first and trusts both parents to do their best. It was developed by Pauline Sam, MD, a psychiatrist and dip’s clinical consultant. dip’s tools and writing are built on it.
- Is my information private?
- Yes. The Tone Check tool runs entirely in your browser and stores nothing. We don’t sell your data, and where the law requires it, non-essential cookies stay off until you choose to turn them on.
- Who is dip for?
- Parents who share a child but live in different homes, separated, divorced, or otherwise co-parenting across two households.
- Does dip give legal or medical advice?
- No. dip offers supportive self-help content and tools. It is not medical, psychological, or legal advice, and it is not a substitute for a qualified professional. If you or your child may be in danger, contact your local emergency services.
- What does dip actually do?
- A shared calendar for handovers, a way to split expenses without keeping score, a calmer space to message the other parent, a private document vault, a knowledge library for separated families, and a directory of vetted help.
- What does “two homes” mean?
- When parents live apart, a child’s life spans two homes. dip is designed to keep that one childhood feeling whole across both, predictable handovers, a shared schedule, and calm communication.
- What languages and countries does dip support?
- dip is available in 10 languages and is built for separated families across several markets, including Malaysia, the Netherlands, Singapore and Indonesia, with more being added.
- Can I use dip for co-parenting after a divorce or separation?
- Yes. dip is built for parents raising a child across two homes — whether you are separated, going through a divorce, or already divorced. It keeps the schedule, the expenses, and the messages in one calm place so the day-to-day is easier on everyone, the child most of all.
- Does dip help with a parenting plan or a custody schedule?
- dip’s shared calendar holds your week-on/week-off or custom custody schedule, so both parents always see the same handovers. The free Temporary Parenting Agreement also walks you through the basics of a parenting plan. dip is not legal advice, so for anything binding, check with a family-law professional.
- Can dip help with a 50/50 custody schedule?
- Yes. Set up week-on/week-off, 2-2-3, alternating weekends, or your own pattern, and both homes see the same schedule and handovers. Changes are visible to both parents, so nobody is caught out.
- Is dip useful for high-conflict co-parenting?
- It is designed to lower the temperature. The Tone Check tool helps a message land well before you send it, the shared record means there is no arguing about what was agreed, and the structure takes much of the friction out of handovers and money.
- Can dip keep a record of co-parenting communication for court?
- dip keeps a shared, tamper-evident history: once something is written it stays, and edits leave a visible trail, so both parents can rely on the same record. dip is not a legal service and we can’t advise on what any court accepts, so confirm requirements with your lawyer.
- Does dip help with child support or shared expenses?
- Yes. dip lets you log and split shared child costs without keeping score, so reimbursements and who-paid-what stay clear and calm. It is an organising tool, not a payments or legal service.
- Is dip a good co-parenting app for single parents?
- dip is for any parent sharing a child across two homes. Many single and solo parents use it to keep the schedule, expenses, and messages organised, and to reach the knowledge library and the vetted directory of help.
- How is dip different from OurFamilyWizard or TalkingParents?
- dip is free for both parents, with no ads and no data sale. Alongside the shared calendar, expenses, and messaging, it adds a clinical knowledge library (the Pauline Sam Method) and a vetted directory of therapists and helplines. Other apps lean toward detailed court-record keeping; dip’s focus is keeping the everyday calm and the child’s world whole.